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Frequently asked questions

To whom or how I can contact for grievances?


You can always use the Contact Us form provided in our website to submit your grievance to us. Moreover that, you can directly mail to us for any complaints and feedback and write to mksignaturekollam@gmail.com for products and order related queries.




Why sometimes I get the product's colour slightly varied from the one which I have seen on the website?


Unfortunately, this is the major drawback of the online sale. Some of the dark colors may be slightly varied in monitors depends on your screen’s resolution/settings even if we have uploaded the exact colored product in to the online store. Hence, requesting you to always check the description/details provided along with product carefully Or please do contact us at mksignaturekollam@gmail.com incase you require further clarifications, if any.




How Can I cancel my order?


You can do so at ANY TIME BEFORE THE ORDER IS SHIPPED. The order cannot be cancelled once shipped from our warehouse. Once the order is cancelled, the refund will happen within the next 72 hours.




How can I pay?


We have arranged wide range of facilities for your convenient shopping. We accept the following methods for payment: Credit Cards : (Visa, MasterCard, Discover) Debit Card : (Visa, MasterCard)




Can I buy without sign in?


No. You must sign in to buy any products from www.signatureonline.in This restriction has implemented for your convenience since only the registered users can reorder, track, review, cancel and/or return your orders.




How can I buy products from www.signatureindia.online ?


Please sign up in to www.signatureindia.online using your Google account or Facebook account or providing your credentials and you can buy from the widely arranged products in our online store.




How can I sign in to www.signatureindia.online?


You can sign in using your Google account or Facebook account or even providing your user credentials.